Terms & conditions

Terms & conditions

Terms & conditions

Terms and Conditions


1. Introduction

These Terms and Conditions ("Terms") govern the use of Harry ("the Service"), provided by Hiresmart LLC ("we," "us," "our"). By purchasing or using Harry, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the Service.


2. Service Description

Harry is a multidisciplinary AI solution designed to assist businesses in enhancing productivity, streamlining workflows, and delivering data-driven insights. The Service includes various features such as customer support automation, HR solutions, content generation, compliance workflows, and more, depending on the package selected by the client.


3. Licensing and Use

  • You are granted a non-exclusive, non-transferable license to use Harry for your internal business operations.

  • You must not resell, distribute, or modify the Service without prior written consent from [Your Company Name].

  • All intellectual property rights related to Harry remain with [Your Company Name].


4. Data Privacy and Security

  • We comply with applicable data privacy laws, including GDPR, to protect your data.

  • Data provided for the Service will remain confidential and will not be shared with third parties unless required by law or explicitly agreed upon.

  • You are responsible for ensuring the accuracy of the data provided to Harry.


5. Service Levels and Support

  • We aim to provide 99% uptime for the Service, excluding scheduled maintenance and unforeseen outages.

  • Technical and operational support will be provided as outlined in your service package.

  • Any issues or downtime should be reported to our support team via info@hireharry.ai.


6. Payment and Fees

  • Payments are to be made as per the agreed Purchase Order and corresponding invoice terms.

  • Payments must be made within the specified timeframe. Late payments may result in service suspension.

  • All fees are non-refundable unless otherwise stated in your contract.


7. Limitations and Disclaimer of Liability

  • While we strive to ensure Harry’s accuracy and efficiency, the Service is provided "as-is" without warranty of any kind.

  • We are not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use Harry.

  • The client assumes responsibility for the results obtained from using the Service.


8. Termination

  • Either party may terminate the agreement with 30 days' written notice.

  • Upon termination, all access to the Service will cease, and any outstanding payments will remain due.

  • Any data provided to Harry during the agreement will be returned or securely deleted upon request.


9. Modifications

  • We reserve the right to modify these Terms at any time. Clients will be notified of changes via email or the Service portal.

  • Continued use of the Service after changes are implemented constitutes acceptance of the updated Terms.


10. Governing Law and Jurisdiction

These Terms are governed by the laws of the United Arab Emirates (UAE), specifically under the jurisdiction of the Dubai International Financial Centre (DIFC). Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in DIFC.


11. Contact Information

If you have any questions about these Terms, please contact us at:
Email: info@hireharry.ai